Delivery Information

  • FREE DELIVERY for all paid orders over £100 (inc VAT) to all UK (mainland) destinations
  • We endeavour to dispatch all orders within 1 - 2 (working) days of receipt
  • Postage cost is automatically calculated by the weight & destination of your order
  • We offer lots of different dispatch options - see table below
  • Some services are secure 'signed-for' services for your peace of mind
  • We pack well to ensure your goods arrive in perfect condition
  • Sensory Equipment is delivered price - dispatch within approx 1-4 weeks


U.K. Mainland

England, Scotland & Wales

Standard postage starts from as little as £3.99 by Royal Mail 48 - to our maximum standard postage of only £6.99 for our excellent DPD Next Day service.  See table below.

" DPD Next Day" deliveries:  you will be notified by email on the morning of arrival of the name of your driver and a 'one hour time window' in which your parcel will be delivered.  If you're not available within that one hour time slot allocated, you can simply click on the link provided to rearrange delivery to a more convenient day.  And with this convenient one-hour time slot... there's no waiting in all day for your delivery!  Please note that Friday dispatches will arrive Monday - unless you upgrade to one of our 'Saturday Guaranteed' services.

AND added bonus... with this excellent DPD service if you provide your telephone number you will even receive a phone call when your parcel is just 15 minutes away... always handy just in case you just sneaked out (for any of a million reasons including the school run or a pint of milk) ...and this gives you the 'heads up' that you need to quickly return back home for your delivery.  How good is that!  We understand that no one wants to miss their delivery so we want to make it as easy as possible for you.

“Our customers already congratulate us on our excellent DPD delivery service – but now our ‘DPD’ service is about to get even better – with the new DPD app which means you can set up your delivery preferences so you never miss a parcel delivery again.

The DPD app is free to download, easy to use and contains a host of useful features including additional delivery alerts, so you will always get the best possible delivery experience when shopping online here at ‘Sensory Toy Warehouse’An industry first, with this new Interlink Express app you’ll receive your parcels right first time, every time.

U.K. Offshore:

Northern Ireland, Isle of Man, Isle of Wight, Scottish Islands, Scottish Highlands, Scilly Isles and the Channel Islands (Jersey, Guernsey, Alderney, Herm & Sark)

Offshore deliveries are dispatched by "Royal Mail 24/48" - a 1-2 day service (not guaranteed) (Please note: our prices and postage rates include VAT, but VAT will not be charged on invoices to the Channel Islands).

PO BOX & BFPO

Sorry but we're not able to offer a service to these addresses.

European & International Destinations

Europe & Worldwide

All overseas and international orders require a signature.  We always dispatch by a secure 'signed for' service, including Royal Mail International Signed-For, DPD Road, and Air Express.  Europe generally 3 to 5 days following dispatch and Worldwide generally 5 to 10 days following dispatch - all requiring a signature.  Orders may be split into more than 1 parcel to enable us to offer you the most cost effective shipping price.  Please note all rates shown include tax - for non EU countries tax will not be charged on invoice.

 

SHIPPING COSTS ARE AUTOMATICALLY CALCULATED BY THE WEIGHT OF YOUR ORDER AND DESTINATION BEFORE YOU ARE REQUIRED TO PAY.  YOU ARE ALSO GIVEN THE OPTION TO 'UPGRADE' TO A FASTER OR SECURE 'SIGNED-FOR' SERVICE, AT AN ADDITIONAL COST.  YOUR POSTAGE COST IS AVAILABLE TO VIEW AT 'CHECKOUT' BEFORE COMMITTING TO PAYING FOR YOUR ORDER.  THIS PROVIDES YOU WITH THE OPPORTUNITY TO AMEND OR CANCEL YOUR ORDER BEFORE PAYMENT.

 



PRICES

U.K. Mainland Delivery Rates

(England, Scotland & Wales)


FREE

FREE DELIVERY - Orders over £100 (pre-paid)

Service: DPD Next Day

DISPATCH FROM WAREHOUSE: within 1- 2 (working) days - DELIVERY SERVICE: 1 - 2 (working) days ('signed-for'/not guaranteed service)  [Orders dispatched Friday will arrive Monday]


£3.99

STANDARD - orders under 1.5KG

Service: Royal Mail 48 Hour

DISPATCH FROM WAREHOUSE: within 1- 2 (working) days - DELIVERY SERVICE: 2 (working) days (not guaranteed service)


 

£5.75

RECORDED - orders under 1.5KG

Service: Royal Mail 24 Recorded

DISPATCH FROM WAREHOUSE: within 1- 2 (working) days - DELIVERY SERVICE: 1 - 2 (working) days ('signed-for'/not guaranteed service)


£6.99

UPGRADE - Royal Mail to DPD - orders under 1.5KG

Service: Upgrade from Royal Mail 48 (£3.99) to DPD (£6.99)

DISPATCH FROM WAREHOUSE: within 1- 2 (working) days - DELIVERY SERVICE: 1 (working) day (signed-for/not guaranteed service)  [Orders dispatched Friday will arrive Monday]

£6.99

STANDARD DPD - orders over 1.5KG

Service: DPD Next Day

DISPATCH FROM WAREHOUSE: within 1- 2 (working) days - DELIVERY SERVICE: 1 (working) day ('signed-for'/not guaranteed service)  [Orders dispatched Friday will arrive Monday]


£26.00

GUARANTEED NEXT DAY BY 10.30AM

Service: DPD

'Signed-for' service GUARANTEED NEXT (working) DAY BY 10.30AM - order must be received BEFORE 10am on day of dispatch. [Orders dispatched Friday will arrive Monday]

 

£17.50

GUARANTEED NEXT DAY BY 12 NOON

Service: DPD

'Signed-for' service GUARANTEED NEXT (working) DAY BY 12 NOON - order must be received BEFORE 10am on day of dispatch. [Orders dispatched Friday will arrive Monday]

 

£34.00

GUARANTEED SATURDAY

Service: DPD

'Signed-for' service GUARANTEED SATURDAY - order must be received BEFORE 10am on Friday

 

£41.00

GUARANTEED SATURDAY BY 10AM

Service: DPD

'Signed-for' service GUARANTEED SATURDAY BY 10AM - order must be received BEFORE 10am on Friday


FREE




CUSTOMER PICKUP

COLLECTION FROM WAREHOUSE - pick up your order from our warehouse in Birkenhead. (We will telephone you and email you when your order is ready).